e-Backups Technical Support

Welcome to e-Backups Technical Support & Resource Library. e-Backups front line support for end user support calls is available 24 hours a day every day of the year. The partner support hours for tier 2 and wholesale program support are from 8:00 A.M. to 5:00 P.M. (Central Standard Time), Monday through Friday.

  Phone: 314-628-8400

Customer Care
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Intranet
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Customer Care is the place to go for all your needs.
  • Submit Trouble Tickets
  • View Usage Reports
  • Access Server-side Logs
  • Browse the Knowledge Base
  • Download Documents
  • Access Customer Accounts
  • Create Trouble Tickets
  • Change End-User Settings
  • Increase Quotas
  • View Usage Statistics
  • Online Training Login
  • Technical Support Topics
  • Business Ideas
  • Marketing Ideas
  • Document Library
  • Quick Start Guides
Partner Portal
Please use Customer Care.
Training Portal
Please use Customer Care.

Click here to request a Customer Care login.

Click here to schedule a training session.

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