e-Backups Technical Support
Welcome to e-Backups Technical Support & Resource Library. e-Backups front line support for end user support calls is available 24 hours a day every day of the year. The partner support hours for tier 2 and wholesale program support are from 8:00 A.M. to 5:00 P.M. (Central Standard Time), Monday through Friday.
Email: support@e-Backups.net
Phone: 314-628-8400
Customer Care is the place to go to:
- Submit Trouble Tickets
- View Usage Reports
- Access Server-side Logs
- Browse the Knowledge Base
- Download Documents
- Access Customer Accounts
- Create Trouble Tickets
- Change End-User Settings
- Increase Quotas
- View Usage Statistics
- Online Training Login
- Technical Support Topics
- Business Ideas
- Marketing Ideas
- Document Library
- Quick Start Guides