FAQ's

Setup

How easy is the service to set up?
It is very easy to get started. In about 10 minutes you can have the software installed on your system and ready for backups. Because the software looks and feels like most Windows Applications, you will be up and working in no time. Our Quick Start Guide will walk you through the entire process. If you need support with the installation our staff is available 24/7 to help.

Will I have support if I need help with the installation?
e-Backups staff is available 24/7 to help with your installations.

I would like to use eBackups for 50 desktops and laptops across the company, how can you help me?
For businesses requiring a large roll out of the service, eBackups can customize the installation to make it a snap. Whether you want to specify a single directory to be backed up or create a specific backup schedule or policy for your employees, eBackups can design a rollout to meet your needs.